FAQ - Car Audio
How do I stop losing my channel presets or sound settings when the car stereo is switched off?
In most instances, this is caused by an incorrect cable connection. Check that your rear cables are properly connected:
- Yellow : has to be connected to the battery for constant battery voltage(12V)
- Red : has to be connected to the ignition switch of your car (however, please check your car stereo user manual as for certain cars like Volkswage and Opel, these cables are inverted).
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Can't find what you're looking for?
Looking for general support or troubleshooting? Contact Customer Relations:
Phone: 0870 600 1539 or 0330 123 1240
Opening hours are: Monday - Friday 9.00 AM to 5.00 PM
Email: Customer Relations using the contact form here
Does your product need repair? Contact your nearest Authorised Service Centre:
Authorised Service Centre's in the United Kingdom
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Where to buy TAD Speakers
All TAD Professional Speakers are distributed worldwide by:
Pioneer Electronics Service Inc.
1925 E. Dominguez Street
Long Beach, CA 90810
USA
Email: tad@pioneerservice.com
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Where to buy Pro Video products