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FAQ - Navigation

I inserted a new navigation map disc and now my system will no longer recognise the original map disc. How can I rectify this?

Once an upgraded map disc has been inserted into your navigation system, it can not recognise older map discs.

If you want to access the older map disc then a factory reset is needed. This reset can be done at the shop where you purchased the navigation system, or at an Authorised Service Centre.

Please contact your local Pioneer office to find your nearest Authorised Service Centre.

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Can't find what you're looking for?

Looking for general support or troubleshooting? Contact Customer Relations:
Phone: 0870 600 1539 or 0330 123 1240
Opening hours are: Monday - Friday 9.00 AM to 5.00 PM
Email: Customer Relations using the contact form here

Does your product need repair? Contact your nearest Authorised Service Centre:
Authorised Service Centre's in the United Kingdom