FAQ - DJ Accessory

The message 'Log in to your computer in the administrator's account' appears when I try to install DJS. Does this mean DJS cannot be installed?

The appropriate procedure for the OS you are using differs for Windows XP and 2000.

• For Windows XP : If the COMPUTER ADMINISTRATOR does not log in, the software cannot be installed. Check in CONTROL PANEL, USERS ACCOUNTS that the type of account logged into is COMPUTER ADMINISTRATOR.
• For Windows 2000 : If the ADMINISTRATOR does not log in, the software cannot be installed. Check inside CONTROL PANEL, USERS AND PASSWORDS that the type of account logged into is ADMINISTRATOR.

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Looking for general support or troubleshooting? Contact Customer Relations:
Phone: 0870 600 1539 or 0330 123 1240
Opening hours are: Monday - Friday 9.00 AM to 5.00 PM
Email: Customer Relations using the contact form here

Does your product need repair? Contact your nearest Authorised Service Centre:
Authorised Service Centre's in the United Kingdom

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