FAQ - DJ Accessory

The message 'Unable to connect to the Internet' comes up when trying to obtain CD Information with the Ripping function from DJS. What should I do?

It is possible that either the computer settings for connecting to the Internet have not been made or the cable for connecting to the Internet is not correctly connected to your PC.

• Check the users manual for the computer you are using and ensure the settings are correct for connecting to the Internet.
• Check and make sure the cable is connected.

Contact us

Can't find what you're looking for?

Looking for general support or troubleshooting? Contact Customer Relations:
Phone: 0870 600 1539 or 0330 123 1240
Opening hours are: Monday - Friday 9.00 AM to 5.00 PM
Email: Customer Relations using the contact form here

Does your product need repair? Contact your nearest Authorised Service Centre:
Authorised Service Centre's in the United Kingdom

Rate this page: