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FAQ - Amplifiers/Receiver

Sound is coming out of my plasma instead of the AV Receiver: how can I rectify this?



Check the HDMI setting in the AV options menu of the receiver/amplifier. Change the setting as follows:

  • AMP: audio is processed and outputted by the amplifier
  • THROUGH: audio is sent to the connected TV or plasma display

 

If your AV Receiver has HDMI switching, it's not possible to decode audio from the HDMI input.

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