FAQ - HDD & DVD Recorder

When recording a programme using GuidePlus+ on my DVR-530H or DVR-630H, why is the title name from the grid not used for the recording on the HDD or DVD?

This may be a malfunction. Please contact the shop where you purchased your product for a diagnostic check.

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Looking for general support or troubleshooting? Contact Customer Relations:
Phone: 0870 600 1539 or 0330 123 1240
Opening hours are: Monday - Friday 9.00 AM to 5.00 PM
Email: Customer Relations using the contact form here

Does your product need repair? Contact your nearest Authorised Service Centre:
Authorised Service Centre's in the United Kingdom

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