FAQ - HDD & DVD Recorder

GUIDE Plus+ sometimes blocks when 'Search / My TV' is used: how can I prevent this?

A temporary solution is to disconnect the power cord or to press the STANDBY/ON button for a few seconds.

Alternatively, you should contact the customer service department of your local Pioneer office.

Contact Customer Relations

If you cannot find an answer to your question in our FAQ please contact our customer relations team:

Telephone: 0870 600 1539 or 0330 123 1240, 9am to 5pm Monday to Friday.
Email: Send an email.

Please be aware that it may take time to respond to an email enquiry, so we do advise that you do read the FAQ section thoroughly to make sure your question has not been previously answered.

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