FAQ - Television - KURO

I don't get any sound or image when I use the HDMI input of my plasma. What should I do?

When you use HDMI input 1 or HDMI input 3, you need to enable the HDMI input.

Here’s how:

• Connect the DVD player to the media receiver by an HDMI cable. Make sure that the media receiver is connected to the screen.
• Turn on the devices connected via that HDMI input (plasma and DVD player/recorder/...).
• Use the remote control for the plasma screen to select your HDMI input. This will be shown on the screen.
• Next, use the remote control to enter the HOME MENU.
• Use the down arrow on the remote control to select the OPTION on screen. Then press ENTER.
• The last entry in the 'Option' menu is used to enable and adjust the HDMI connection.
• Play a DVD disc in the DVD player. You should now get full playback on screen.

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Looking for general support or troubleshooting? Contact Customer Relations:
Phone: 0870 600 1539 or 0330 123 1240
Opening hours are: Monday - Friday 9.00 AM to 5.00 PM
Email: Customer Relations using the contact form here

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Authorised Service Centre's in the United Kingdom

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