FAQ - Television - KURO
How do I remove after image from my plasma?
After image will gradually disappear by itself when watching regular film or TV broadcasts.
You can speed up the process by:
- Set the screen on an ‘untuned’ TV channel (you’ll see snow on the screen). Set the Contrast on 50, Brightness on +20 and the colours on +20.
- Disable the power control to prevent the screen from switching off automatically.
- Set Picture - AV selection to DYNAMIC.
- Leave this image on for several hours (we’d recommend overnight).
The amount of time that is needed to remove the after image is dependant on the intensity of the after image, ranging anything between one night or a week.
Contact Customer Relations
If you cannot find an answer to your question in our FAQ please contact our customer relations team:
Telephone: 0870 600 1539 or 0330 123 1240, 9am to 5pm Monday to Friday.
Email: Send an email.
Please be aware that it may take time to respond to an email enquiry, so we do advise that you do read the FAQ section thoroughly to make sure your question has not been previously answered.
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