FAQ - Television - KURO

I have an error message on my plasma 'Aerial Short Circuit'. What should I do?

Check if the analogue or DVB-T antenna is correctly connected:

Switch 'OFF' aerial power, HOME MENU -- SETUP -- AUTO INSTALLATION -- PASSWORD (1234) -- AERIAL POWER – OFF

For 4G and 5G televisions you will have to unplug the TV for at least 1 minute.

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Can't find what you're looking for?

Looking for general support or troubleshooting? Contact Customer Relations:
Phone: 0870 600 1539 or 0330 123 1240
Opening hours are: Monday - Friday 9.00 AM to 5.00 PM
Email: Customer Relations using the contact form here

Does your product need repair? Contact your nearest Authorised Service Centre:
Authorised Service Centre's in the United Kingdom

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