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FAQ - General

Where can I return a product that does not come up to my expectations?



We recommend returning the product to the shop where you bought it from.

Should you experience any difficulties, please contact your nearest Pioneer office.

Contact us

Can't find what you're looking for?

Looking for general support or troubleshooting? Contact Customer Relations:
Phone: 0870 600 1539 or 0330 123 1240
Opening hours are: Monday - Friday 9.00 AM to 5.00 PM
Email: Customer Relations using the contact form here

Does your product need repair? Contact your nearest Authorised Service Centre:
Authorised Service Centre's in the United Kingdom

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